Message from the OPTRON Group CEO
Dear Valued Customer / Business Partner,
At SITECH SA we are prepared and aligned with global efforts to contain the spread of the COVID-19 virus.
In this unparalleled time of uncertainty, the health and safety of our customers, business partners and employees is our highest priority. Our commitment is to provide a safe environment for all.
To this end, we have implemented a number of internal safety measures, including:
- Increasing the level of sanitization in our offices – making Isopropyl Alcohol (IPA) containing hand cleaner products available in all areas, introducing an access card system and limiting access to critical areas e.g. the Warehouse and Service Centre.
- Effecting a work-from-home policy where practical, to encourage social distancing – including specific scenario planning, should selected areas be forced into a lock-down situation.
- Monitoring and amending employment policies as necessary, to protect and support our employees and ensure they have the information needed to stay healthy.
- A significant increase in stock levels, as mitigation against potential future supply chain delays.
Should you or your organization have specific preferences or prescribed procedures on how you wish to engage with us, please inform your local SITECH SA representative and we will be happy to oblige. During the next few weeks, we will be leveraging e-conferencing portals and web services as alternative communication channels for industry and product updates, workshops, meetings, training and technical support services.
Should you have any concerns or suggestions in this regard, please contact your local SITECH SA representative, or our Director responsible for coordinating this initiative: Johann Erbe | E-mail: firstname.lastname@example.org | Mobile: +27 82 657 3337
Notwithstanding the significant challenges that we face, we remain committed to continue providing world-class products and services to meet and exceed your business expectations. We will closely monitor the COVID-19 situation, act responsibly and adjust quickly (if needed) keeping the health and safety of our customers, business partners and employees as our top priority.
Let us unite in our efforts to stay calm and overcome these temporary challenges.
Chief Executive Officer
OPTRON Group (Pty) Ltd